What are SCB E-Statements?
SCB E-Statements are one of the newest products we offer and they help to save our environment ~ GO GREEN. Your monthly account statement is sent to you via secure e-mail rather than postal mail. This service is fast, secure & convenient. Once viewed, you can choose to save your e-statement to your computer and/or print. Your e-statement is available through this secure e-mail for 60 days. It can also be accessed through SCB Banking Online for up to 120 days. Donít forget, your check images are also a part of this monthly e-statement. The best part of all, itís FREE to our SCB Banking Online customers!
Here are just a few common questions you may have about SCB E-Statements:
Does my computer need any special software to receive e-statements?
All you need to receive e-statements is an e-mail address and Adobe Reader 6.0 (or higher).
Do e-statements really arrive quicker than mailed ones?
Yes! Your e-statement notification will be sent to your e-mail the night your statement is produced. Mail could take 2-3 days, or longer.
Are SCB E-Statements more secure than regular statements?
Yes, they are more secure. Unfortunately this is due to the increase in mail fraud and identity theft in our society. Receiving e-statements through secure e-mail is a method that can help to protect your important account information from ending up in the wrong hands.
How much is this service going to cost me?
SCB E-Statement service is FREE. You must enroll in SCB Banking Online however to view your e-statement via our online banking service, but this is FREE also.
What if I have a question about enrollment or need assistance with SCB Banking Online?
We will be happy to assist you! During banking hours, call (865)453-6101 and ask to be connected to the Electronic Banking Department, stop by any one of our seven convenient locations, or click here to contact us via e-mail anytime. (Please remember to choose the Secure E-mail option if you include any account and/or identity sensitive information in your message).
How do I get started?
To sign up for SCB E-Statements, you must first enroll in SCB Banking Online.
Once enrolled, select the E-Statements tab- and youíre set!